QUESTION: How can I book online?
Answer: To book online, kindly complete the form displayed on the
page, select the payment platform and supply the payment information (PIN, expiry
date).
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QUESTION: What does it mean by departure terminal?
Answer: The departure terminal is the where passengers converge
to board ABC bus to/from any state/location of choice. You can find this on the
form on the home page. |
QUESTION: How can I find route/destinations operated
by ABC?
Answer: on the home page please click on “our routes” link to view
all the routes and you can use the search on top of the list to quickly check if
your intended route is available. |
QUESTION: What is service schedule?
Answer: each departure time at each terminal are termed service
schedule |
QUESTION: How can ABC help me in conveying my luggage?
Answer: View the terms and condition on the homepage for full details. |
QUESTION: What are the different payment options
I have to pay for my booking?
Answer: the different payment options available are bank payment
– where you pay directly to the bank after booking online, ETranzact or Interswitch
– where you can use your ATM card to may payment while with the Visa option you
can pay using your visa card. |
QUESTION: How do I pay with my interswitch card?
Answer: To make payment with your interswitch card it’s quite easy.
Firstly, ensure that your ATM card is on interswitch platform (and activated for online payment by your bank) then select interswitch
payment option after completing your booking form on the homepage. You will be directed
to interswitch gateway to enter your card details (Card number, PIN and expiry date)
and if the transaction is successful you will be issued a transaction reference
and you can then print your travelling ticket. |
QUESTION: How do I pay with my ETranzact Card?
Answer: To make payment with your ETranzact card it’s quite easy.
Firstly, ensure that your ATM card is on ETranzact platform then select ETranzact
payment option after completing your booking form on the homepage. You will be directed
to ETranzact gateway to enter your card details and if the transaction is successful
you will be issued a transaction reference and you can then print your travelling
ticket. |
QUESTION: How do I pay with my Visa Card?
Answer: To make payment with your Visa card select Visa from the
list of payment options after completing your booking form on the homepage. You
will be directed to Visa gateway to enter your card details. if the transaction
is successful you will be issued a transaction reference and you can then print
your travelling ticket. |
QUESTION: How do I go about making bank payment?
Answer: After you complete and submit the booking form on the homepage,
select bank payment from the list of payment platform. Print the bank payment slip
displayed and proceed to the bank to make payment. |
QUESTION: How do I verify my failed payment/uncompleted
transaction?
Answer: For payment verification, simply click the verify payment
link on the home page. Supply your valid ticket reference number and access code
to verify your payment. If payment was successful your booking details will be displayed.
Note: You can find your reference number in the mail sent to your email address
after submitting your booking form. |
QUESTION: How can I re-print my ticket?
Answer: click Ticket link on homepage, supply your valid ticket
reference number and access code to reprint your ticket. |
QUESTION: Which of the banks can I make payment
for the online booking?
Answer: Click on payment banks on home page to view the list and
address of various banks you can make payment. |
QUESTION: How can I verify that my payment and
booking is successful?
Answer: Once your booking and payment is confirmed, your travelling
details/ticket will be displayed. To reprint your ticket, you can access the “TICKET”
link on the homepage. |
QUESTION: How can I change my departure date, time
or route?
Answer: Proceed to the terminal you chose during booking to reschedule. |
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